• What We Do
Everything your business needs to run securely and confidently.
Not more technology than you need — just everything working, nothing leaving you exposed, and a plan behind where you're going.
– What We Offer
Seven services. One team. Everything works together.
Every service below is something we do every day for businesses like yours. Read through — if something sounds like a problem you're living with, that's not a coincidence.
Managed IT Support
Stop putting out fires. Let us prevent them.
Most IT companies wait for your call. We don't. Our proactive monitoring watches your systems around the clock — catching issues like failing hardware, security alerts, and performance problems before they turn into downtime.
When you do need us, you reach a real person who already knows your environment. No repeating yourself to a new tech. No waiting days for a callback. We measure our response times in minutes.
Pricing is flat-rate monthly — so your IT budget is predictable, and we're always incentivized to keep things running rather than billing you by the hour when they break.
What's Included
24/7 proactive system monitoring
Remote and on-site support
Helpdesk with fast response times
Patch management and software updates
Vendor liaison — we deal with your ISP, software vendors, and hardware suppliers so you don't have to
Monthly reporting so you always know where things stand
How Pricing Works
Flat monthly rate. We scope it to your environment, your team size, and what you need covered. No hourly billing, no surprise invoices when something breaks.
Cybersecurity & Compliance
Know exactly what you're protected against. And what you're not.
Cybersecurity isn't one product you buy and forget. It's a posture — a set of layered defenses that need to be maintained, tested, and adapted as threats evolve. We build and maintain that posture for you.
We start with an honest assessment of where you stand today — what's protected, what's exposed, and what's most likely to cause a problem. Then we build a protection plan that fits your business, not a generic template.
For businesses with compliance obligations — CMMC, HIPAA, or industry-specific requirements — we handle the technical side and help you document what you need to stay audit-ready.
What's Included
Endpoint detection and response (EDR)
Email security and phishing protection
Multi-factor authentication setup and management
Security awareness training for your team
Vulnerability scanning and remediation
CMMC and HIPAA compliance support
Worth Knowing
The most common entry point for a breach isn't your firewall. It's a phishing email that one of your employees clicks. We train your team, not just your systems.
Strategic Technology Planning
Technology should be a growth engine, not a guessing game.
Too many businesses make IT decisions reactively — buying equipment when something breaks, adding software when someone requests it, and discovering budget surprises at the worst moments. We help you get ahead of that.
We start by learning your business goals — not just your technology. Then we build a multi-year technology roadmap that aligns your IT investments with where your company is actually going. You'll know what's coming, what it costs, and why.
Quarterly business reviews keep the plan current. As your business changes, the plan changes with it. Nothing drifts, nothing surprises you.
What's Included
Multi-year technology roadmap
IT budget forecasting by quarter and year
Vendor evaluation and contract negotiation support
Quarterly business reviews
Hardware lifecycle management — know when to replace before it fails
Who this is for
Business owners and operations leaders who are tired of making expensive IT decisions without a trusted advisor in their corner. You don't have to be a technology expert. That's our job.
Cloud & Microsoft 365
Microsoft 365 set up the right way, and actually explained to your team.
Microsoft 365 is one of the most powerful platforms available to small and mid-sized businesses — and one of the most commonly misconfigured. Most teams use a fraction of what they're paying for, and many have security gaps they don't know about.
We migrate your data, configure your environment, and set up Teams, SharePoint, and Exchange to work the way your business actually operates — not the way Microsoft's defaults assume. Then we train your team so they know how to use what they have.
After migration, we handle ongoing licensing, administration, and support. When Microsoft changes something (and they always do), we deal with it before it affects you.
What's Included
Email, data, and application migration
Teams, SharePoint, and Exchange setup
License optimization — stop paying for seats you don't need
Security configuration and compliance settings
Staff training so your team actually uses it
Ongoing administration and support
Worth knowing
Many businesses are overpaying for Microsoft 365 licenses they don't fully use. We often find immediate savings when we audit a client's Microsoft environment.
Backup & disaster recovery
Know for certain your backups are working. No guessing.
The most common thing we hear when we ask a new client about their backups: "I think we have them set up." That's not the answer you want when your server fails or ransomware encrypts your files on a Tuesday morning.
We set up automated, verified backups with off-site replication — so your data exists in more than one place, and we confirm it's actually recoverable on a regular schedule. Not set-and-forget. Set, verify, and test.
We also build a written disaster recovery plan so everyone knows what to do if the worst happens. That plan gets tested. When you need it, it works.
What's Included
Automated daily backups with off-site replication
Regular restore testing so you know recovery works
Written disaster recovery plan
Ransomware-resistant backup architecture
Recovery time objectives scoped to your business needs
The real question
If you lost access to everything on your network right now, how long could your business keep running? That number is what we design your recovery plan around.
IT consulting
Need a second opinion? We'll give you an honest one.
Not every business needs a full managed services relationship. Sometimes you have a specific problem — you're about to sign a software contract and want an expert to review it. You're moving offices and need a network plan. You're not sure if your current IT provider is doing a good job.
We work on a project basis: you bring us the question, we give you the honest answer. No upsell. No pressure to become a managed services client. Just straightforward guidance from people who've been doing this for 20 years.
Many of our long-term managed services clients started with a one-time consulting engagement. We're comfortable starting wherever you are.
What's Included
Technology audits and network assessments
Office moves and infrastructure planning
Software and vendor selection
IT provider evaluations ("is my current company doing a good job?")
Pre-acquisition IT due diligence
How it works
Tell us what you're working on. We'll scope the engagement, do the work, and give you a clear deliverable — a written assessment, a recommendation, or a plan — with no long-term obligation.
VOIP Phone Systems
Your phone system shouldn't be the oldest thing in your office.
Most of the phone systems we replace were installed by someone who has since retired. They work — until they don't, and then nobody knows who to call. A modern VOIP system runs over your internet connection instead of copper lines, which means it costs less, does more, and doesn't depend on hardware that's no longer manufactured.
Calls follow your team instead of tying them to a desk. Ring a desk phone and a cell at the same time, transfer a call to someone working from home, check voicemail from your email inbox. Adding a new employee takes minutes instead of a service call.
Because we handle your network too, we set the phones up on the same infrastructure we already manage — with call traffic prioritized so voice quality stays clear even when the office is busy. If something sounds wrong, you call the same team that answers everything else.
What's Included
Desk phones, softphones, and mobile apps — use whichever fits how your team works
Auto-attendant and call routing built around your business hours
Voicemail-to-email transcription
Call recording and reporting for teams that need it
Number porting — you keep the number your customers already have
How pricing works
Per-user monthly rate, phones included. Most businesses we move to VOIP end up paying less than they were for their old landlines. We'll compare your current bill before you commit to anything.
– Industries
We've worked inside these industries long enough to understand how they actually operate.
Different industries have different pressures. We know the IT problems specific to each.
Architecture, Engineering & Construction
Reliable field connectivity and project data security for AEC teams working across multiple sites.
Manufacturing
Uptime, OT/IT integration, and network reliability for facilities where downtime is measured in dollars per minute.
Airports & Aviation
Security-first IT infrastructure for airport operations where reliability and compliance are non-negotiable.
Nonprofits
Efficient IT on lean budgets. We help nonprofits get more out of what they have and protect the data their donors trust them with.
Municipalities
Public-sector IT with the accountability and security posture local government agencies require.
Professional Services
Law firms, CPAs, consultants — client confidentiality demands IT that's secure, reliable, and compliant.
– Don't just take our word for it
Real businesses.
Real results.
We've been building relationships in NWA for over 20 years. Here's what some of the people we work with have to say.
CCS is our IT department. We use them for 100% of our IT needs, works much better for us than having in house IT. Also CCS is our phone provider. Phones work better now than they ever have (we've tried several over the years). Always available, nights, weekends, early mornings, I've called them all those different times. We have 4 locations & they can have people on site at any of those locations within 2 hours, if needed. We have quarterly meetings with ownership to review any issues. Definitely recommend.
Local Plumbing Company
We've been working with Complete Computers since 2014 and they have consistently provided outstanding service. Their team is knowledgeable, responsive and always quick to resolve problems and keep our systems running smoothly.
Local Roofing Company
The CCS team is amazing to work with! They're always quick to respond and make even the most frustrating tech issues easy to deal with. Everyone I've interacted with has been patient, helpful, and knowledgeable. It's such a relief knowing you can count on them when something goes wrong.
Local Employment Agency
We have been using CCS for our IT solutions for several years and have had a great experience! The team is very responsive and always available to help when needed. Highly recommend using CCS!
Local Glass Company
We have used CCS as our IT partner for years. They are easy to work with, generous with support, and we have enjoyed our long-term partnership immensely.
Local Moving Company